Smart Garage Solutions provide car dealers and garages with the software and equipment to create, review and send personalised customer videos.
We offer two solutions; My Service Trust for car servicing and My Sales Trust for car sales. Both use our secure online Garage Dashboard and App.
My Service Trust enables you to create personalised customer videos; establishing transparency and trust on all car services and repairs.
We provide all of the equipment and software for you to create and send these videos. They are used to highlight and record any urgent or advisory works that need carrying out.
Here are the main benefits of using our service:
- Builds personal relationships and improves customer service
- Creates trust between you and your customers
- Breaks down technical boundaries and puts customers at ease
- Shows legitimacy of work giving customers confidence to give the go ahead off-site
- Improves customer retention, referrals and work conversions
- A range of affordable packages to suit your individual requirements
Here’s what Garages have to say…
"My Service Trust has enhanced our reputation as a trusted garage. The videos enable customers to see the legitimacy of the repair work and why it needs to be carried out. As a result of sending the videos, we spend less time on the phone breaking down technical boundaries as the customer has already educated themselves about the repair. A great product and one we are happy to recommend!"